Medical Virtual Assistant Services (MVA)
HIPAA-Aware Support for Healthcare Providers
Our Medical Virtual Assistants provide administrative, billing, and patient coordination support for clinics, private practices, specialists, and healthcare professionals.
Comprehensive Medical Support Services
Medical Administrative Support
Appointment Scheduling
Efficient scheduling and calendar management to maximize provider time and minimize no-shows.
Patient Intake Coordination
Streamlined patient intake processes including forms, insurance verification, and demographic updates.
EMR/EHR Management
Expert support for Athena, Epic, Kareo, DrChrono, and other electronic health record systems.
Medical Transcription
Accurate transcription of medical notes, consultations, and clinical documentation.
Chart Preparation
Organized chart preparation and documentation handling for efficient patient visits.
Patient Communication
Appointment Reminders
Automated and personalized appointment reminders to reduce no-show rates.
Follow-Up Calls
Professional follow-up calls for test results, appointment scheduling, and care coordination.
Prescription Refills
Handle non-clinical prescription refill requests and coordination with pharmacy.
Patient Inquiries
Respond to patient questions using approved scripts and protocols.
Medical Billing & Coding Support
Note: Medical billing and coding services are provided only through certified professionals with appropriate credentials.
Insurance Verification
Verify patient insurance coverage and benefits before appointments.
Claims Submission
Accurate and timely submission of medical claims to insurance providers.
Coding Assistance
Support with ICD-10, CPT, and HCPCS coding for proper claim processing.
Denial Management
Handle claim denials, appeals, and resubmissions to maximize reimbursement.
Payment Posting
Accurate posting of payments, adjustments, and patient balances.
Back-Office Support
Credentialing & Enrollment
Manage provider credentialing and enrollment with insurance panels.
Insurance Panel Applications
Complete and submit insurance panel applications and re-credentialing.
Lab Result Tracking
Track and organize laboratory results for provider review.
Referral Management
Coordinate specialist referrals and authorization requests.
EMR/EHR Systems We Support
Why Medical VAs Matter
Healthcare providers can focus on patient care—while we manage the administrative load with accuracy and confidentiality.
HIPAA Compliance
Our team is trained in HIPAA compliance and patient privacy protection.
Focus on Patient Care
Spend more time with patients and less time on administrative tasks.
Improve Revenue Cycle
Faster claims processing and better denial management increase revenue.
Reduce No-Shows
Proactive appointment reminders and follow-ups reduce no-show rates.
Ready to Streamline Your Medical Practice?
Hire a medical virtual assistant and focus on what matters most—providing excellent patient care.